Cancellation Policy

Cancellation Policy – ZENKLY

• Orders can be canceled within 12 hours of placing the order, provided the item has not been shipped.

• Once an order is shipped, it cannot be canceled.

• To request a cancellation, please contact our support team with your order number as soon as possible.

• If the cancellation is approved, the full amount will be refunded to the original payment method.

• In rare cases such as stock unavailability, pricing errors, or payment issues, ZENKLY reserves the right to cancel an order.

• If we cancel your order, you will be notified immediately and a full refund will be issued.

• For any questions or assistance, our support team is always happy to help